Even before the COVID-19 pandemic turned up the heat, the multifamily industry was already a high-churn profession. Annual employee turnover rates of 30% to 50% were normal. 

When the chaos of pandemic-related closures and remote work first hit, frontline workers and on-site crews, who suddenly had to deal with buildings full of remote or laid-off workers and new technologies like virtual tours and leasing, began to flee their jobs. Now, experts say middle managers could be next.

In this series, Multifamily Dive explores how the Great Resignation has affected the multifamily sector.