Operations: Page 19


  • A screenshot of the cove.tool dashboard
    Image attribution tooltip
    Permission granted by cove.tool
    Image attribution tooltip

    Rental owners turn to tech as pressure for ESG reporting grows

    Startups enable firms like Bridge Investment Group and Gables Residential to collect whole-building data, even with individually metered units.

    By Robyn Griggs Lawrence • Sept. 19, 2022
  • College professor teaching a class
    Image attribution tooltip
    skynesher/E+ via Getty Images
    Image attribution tooltip

    While students may have moved past COVID-19, housing operators still take precautions

    Campus life is nearly back to normal, but supply chain and health issues continue.

    By Sept. 14, 2022
  • a couple looks out over an apartment balcony Explore the Trendline
    Image attribution tooltip
    skynesher via Getty Images
    Image attribution tooltip
    Trendline

    Resident Retention

    Property managers have a variety of approaches to keep tenants satisfied.

    By Multifamily Dive staff
  • College students moving into residences
    Image attribution tooltip
    svetikd via Getty Images
    Image attribution tooltip

    Even with record occupancies, most student turns go smoothly this year

    Many operators have applied lessons learned during the pandemic to make the process successful as students return in force to off-campus housing.

    By Sept. 12, 2022
  • A tall steel and glass apartment building on the New York City skyline.
    Image attribution tooltip
    Permission granted by DBOX
    Image attribution tooltip

    FirstService Residential signs 1,350 units in New York City

    The buildings’ new management will include energy-efficiency consulting with a focus on decarbonization.

    By Sept. 12, 2022
  • Aerial shot of an apartment property with a pool and trees in the clubhouse.
    Image attribution tooltip
    Permission granted by The Bainbridge Cos.
    Image attribution tooltip
    Q&A

    Will resident events pick up in 2023?

    As one management firm looks to ramp up on-site activities, it is also carefully adding new technology.

    By Sept. 9, 2022
  • Person in military uniform and backpack with their back towards the camera looks at their home.
    Image attribution tooltip
    SDI Productions via Getty Images
    Image attribution tooltip

    Satisfaction with military housing drops among Army families

    Sixteen installations with privatized housing saw their satisfaction scores increase, while 26 saw declines.

    By Sept. 7, 2022
  • A headshot for Sharon Wilson Géno, president of the NMHC.
    Image attribution tooltip
    Permission granted by NMHC
    Image attribution tooltip

    NMHC names Sharon Wilson Géno as president-elect

    Wilson Géno will succeed longtime president Doug Bibby in January 2023.

    By Sept. 7, 2022
  • Brown and white apartments with parking lot in the foreground.
    Image attribution tooltip
    Permission granted by The Jacobson Co
    Image attribution tooltip
    Q&A

    How one executive bridges the gap between entertainment and real estate

    Larry Jacobson partners with high-net-worth investors to make value-add buys.

    By Aug. 30, 2022
  • Three-story brick building with trees and cars in the foreground.
    Image attribution tooltip
    Permission granted by Beacon Real Estate Group
    Image attribution tooltip
    Q&A

    How one owner incorporates business intel to enhance portfolio management

    Florida-based Beacon Real Estate Group invests in technology that helps it work with operators.

    By Aug. 29, 2022
  • The skyline of New York City
    Image attribution tooltip
    Sean Pavone via Getty Images
    Image attribution tooltip

    NYC landlords pay $4M total to settle rent control, kickback allegations

    The 29 companies were involved in a scheme to deregulate rent-stabilized apartments, according to the state’s attorney general.

    By Aug. 26, 2022
  • Lawsuit form an a desk with pen and calculator
    Image attribution tooltip
    courtneyk via Getty Images
    Image attribution tooltip

    Related files suit against furnished apartment provider

    The New York City-based apartment owner claims that Furnished Quarters owes it more than $2 million.

    By Aug. 24, 2022
  • tablet showing online application form with paperwork
    Image attribution tooltip
    courtneyk via Getty Images
    Image attribution tooltip

    Application fraud plagues property managers

    Some tenants are using stolen identities to rent apartments for illegal reasons, an industry official told Multifamily Dive.

    By Aug. 15, 2022
  • Berwick, Pennsylvania VBC factory
    Image attribution tooltip
    Permission granted by Volumetric Building Companies
    Image attribution tooltip

    Katerra factory buyer acquires PA facility, targets multifamily construction

    Volumetric Building’s new factory will serve major markets in the Northeast, such as Philadelphia, New York City and Washington, D.C.

    By Sebastian Obando • Aug. 11, 2022
  • An apartment lobby
    Image attribution tooltip
    Permission granted by CRG
    Image attribution tooltip

    7 apartment design trends making waves this summer

    From pet spas to work pods to pickleball courts, everything is elevated.

    By Robyn Griggs Lawrence • Aug. 8, 2022
  • Young adults enjoying cocktails on balcony overlooking city
    Image attribution tooltip
    PixelCatchers via Getty Images
    Image attribution tooltip

    Local businesses, volunteer opportunities matter to renters

    While the apartment industry has been engaged in the amenity wars over the past decade, neighborhoods still matter a lot.

    By Aug. 8, 2022
  • The lobby of an apartment building.
    Image attribution tooltip
    Permission granted by Mary Cook Associates
    Image attribution tooltip

    Multifamily design levels up to meet sophisticated tenant expectations

    As apartment residents pay ever-higher rents, they expect more bling for their buck.

    By Robyn Griggs Lawrence • Aug. 4, 2022
  • Young couple looking for apartment
    Image attribution tooltip
    gremlin via Getty Images
    Image attribution tooltip

    It costs nearly $4,000 to replace a resident when they leave

    Property managers say they must forgo lost rents and give away concessions when a renter departs.

    By July 19, 2022
  • Worker scanning barcode of cardboard packages before delivery at storage.
    Image attribution tooltip
    Ridofranz via Getty Images
    Image attribution tooltip
    IN CASE YOU MISSED IT

    As e-commerce booms, managers boost package infrastructure

    Dedicated rooms and delivery services help reduce the burden on on-site staffers.

    By July 19, 2022
  • Resignation letter with pen
    Image attribution tooltip
    iStock/Getty Images Plus/Casper1774Studio via Getty Images
    Image attribution tooltip

    The Great Resignation isn't over for multifamily employers

    In this series, Multifamily Dive explores ways to recruit and retain workers during a time of high turnover.

    July 19, 2022
  • People working together
    Image attribution tooltip
    Weekend Images Inc./E+ via Getty Images
    Image attribution tooltip

    Retain workers by managing burnout, building resilience

    Here’s how the multifamily sector can give employees a work-life balance that supports both their personal and professional needs.

    By Robyn Griggs Lawrence • July 15, 2022
  • UPS driver loads a cart with boxes as he makes deliveries December 17, 2004 in San Francisco, California.
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Managers brace for Amazon package deluge

    Prime Day orders accounted for 2% of deliveries arriving at apartment properties in 2021, but that number could grow this year.

    By July 14, 2022
  • The exterior of the 29 Brookhaven apartment in Atlanta
    Image attribution tooltip
    Permission granted by CGI+
    Image attribution tooltip
    Q&A

    Why one owner expects to see price declines of up to 30% for some assets

    Interest rate increases could cause pain for owners who are forced to sell.

    By July 12, 2022
  • Successful business professionals
    Image attribution tooltip
    Alvarez via Getty Images
    Image attribution tooltip

    Why workers are moving on

    Employees at all levels of the apartment industry seek flexibility, respect and a bigger paycheck.

    By Robyn Griggs Lawrence • July 11, 2022
  • Resignation letter with pen
    Image attribution tooltip
    iStock/Getty Images Plus/Casper1774Studio via Getty Images
    Image attribution tooltip

    The Big Quit: Employees opt out of jobs in search of better pay, less stress

    The Great Resignation is headed straight for multifamily’s middle managers, experts say.

    By Robyn Griggs Lawrence • July 8, 2022
  • Chevrolet Bolt electric vehicle.
    Image attribution tooltip
    Permission granted by General Motors
    Image attribution tooltip
    Q&A

    General Motors aims to make EV charging accessible to apartment residents

    The automaker wants to solve the challenge of charging access for those who live in multifamily dwellings.

    By Dan Zukowski • July 6, 2022